Terms and Conditions
All stays include (over $100 in complimentary value):
- Unlimited access to Hot Springs amenities, including 3 outdoor naturally sourced hot springs pools open year-round, outdoor seasonal mineral pool, towel service, and plush Halcyon robes during your stay
- Complimentary WiFi
- Complimentary Parking
- Complimentary use of the Wellness Lounge
- Complimentary use of the Fitness Room
Extra persons charges
Adults $60, Children aged 4-12 $40, Children 4 and under are free.
$25/pet per night, in designated pet friendly units only
Pets are allowed with pre-booking. Pets are not allowed on the furniture or beds. All damages are the responsibility of the pet owner. The resort reserves the right to refuse any pet or to cancel reservations without refund if pets are not kept in accordance with the policies of the resort. No pets are allowed in the King, Queen or Twin Cottages, Village Chalets or Studio Suites.
The above charges are daily (taxes not included). Rates and policies are subject to change without notice.
Cancellations In Advance Of Arrival: Cancellations must be provided in writing, either by email or phone (1-888-689-4699) with at least 48 hours’ notice prior to the scheduled arrival time in order to avoid a penalty charge or the full total for your reservation including taxes. Two week (14 nights) notice prior to arrival for Canadian Holidays, Long Weekends, Summer and Winter Vacation weeks. After check-in, early departures are charged for the entire reservation amount with no refunds. If you cancel within the timeframe of your given cancellation policy or you do not show up for a reservation, you will be charged the full amount of your stay including taxes.
Check in: 3:30 pm, Check out: 11 am
Halcyon Hot Springs does not allow for early check-ins or late check-outs at this time. Check-outs that are past 11 am will be charged a late checkout fee as signed by the guest upon arrival during the check-in process.
Third Party Bookings Websites
Please note that if you decide to book through a third party booking agency or website that there may be an additional booking fee of $15. By booking directly through our website www.halcyon-hotsprings.com or calling our Guest Services team at 1-888-689-4699, there are no additional booking fees added onto your quoted price.
*All of the above rates and policies are subject to change without notice.*