July 5, 2020 / Our Stories
We would like to take the time to provide a new update on our course of action. Our top priority remains the health and safety of our guests, our staff, and the local community. We are continuing to monitor the dynamic COVID-19 situation and provide a safe and healthy escape to nature. This post will be edited as the situation evolves.
Halcyon Hot Springs Staff have undergone intensive Health and Safety training and are ready to re-open with safety, cleanliness and awareness in mind. We are currently open for limited, secluded bookings where we have adopted a no-touch check-in and service protocol.
At this time, we will not be allowing any day traffic to the resort. This is in an effort to keep spatial awareness and at this time we are encouraging everyone to do their part to mitigate the risks. The Kingfisher restaurant is closed at this time and we have a selection of Grab and Go items and fresh groceries available at our front desk.
Halcyon is a small resort on a property of over 35 acres. All of our accommodations are self-contained, separate units and we have a touchless, no-contact check-in procedure. Halcyon Hot Springs will be operating at 50% capacity at this time. We have been assured by Interior Health that all of our precautions are up to and beyond their standards. We have been working very closely with Interior Health on this and continuously ensuring that we meet and exceed all required precautions that are requested of us.
We are taking this time of solitude to undergo a rejuvenation and revitalization process at Halcyon. Our public and common areas will be closed for rejuvenation and repair in order to better serve our guests in the future. This will see the closure of our front check-in area, hot springs and more. Hot Springs will be ready to re-open for June 19th.
Halcyon Hot Springs Resort will be continuing with measures put into place at the onset of this outbreak, including additional cleaning procedures and screening policies. As a reminder, any guests who have been out of Canada in the last 14 days or have been ill during that time frame will unfortunately be restricted from booking.
Please contact our front desk for any further information at: 1-888-689-4699